This form is not for modifications to scheduled hours for holidays.
Please use the holiday tracker document on Sharepoint for modifying holiday hours linked here
If you need to request multiple center closures and not an entire market, please submit a separate ticket for each center
Please use the holiday tracker document on Sharepoint for modifying holiday hours linked here
If you need to request multiple center closures and not an entire market, please submit a separate ticket for each center
If you are submitting for yourself, please include your ROM, on-site manager, or Team Lead’s email address in the CC section.
Please be aware, this form is intended for the UPMC launch of Epic. If you require assistance from IT for anything else, please click here to submit an IT Support Ticket
If your center closure is 2 or less days away-
Upon submission of this form, it could take up to 60 minutes for these changes to be reflected on the website and Google. All scheduled customers will be removed from the queue and an automated SMS text message will be send informing them of the closure and prompting them to reschedule.
If your center closure is more than 2 days away-
Upon submission of this form, it could take up to 1 day for these changes to be reflected on the website and Google. All scheduled customers will be removed from the queue and an automated SMS text message will be send informing them of the closure and prompting them to reschedule.
Upon submission of this form, it could take up to 60 minutes for these changes to be reflected on the website and Google. All scheduled customers will be removed from the queue and an automated SMS text message will be send informing them of the closure and prompting them to reschedule.
If your center closure is more than 2 days away-
Upon submission of this form, it could take up to 1 day for these changes to be reflected on the website and Google. All scheduled customers will be removed from the queue and an automated SMS text message will be send informing them of the closure and prompting them to reschedule.